The customer has the right to exchange and return the product within 3 days of receiving the order, provided that the notification is made within 24 hours of receiving the order via WhatsApp, and the product is completely intact as it was delivered. All our products are handmade, meaning there may be a slight difference in colors and sizes. The customer bears the cost of delivery for exchanges or returns (if it is found that the product was damaged or broken by us, the store bears the delivery costs). With our sincere regards.